Read what satisfied customers have to say about our top-quality products and services. Below you will find a huge selection of pond reviews and customer testimonials. Browse through them to get a feel for what you can expect when you order pond supplies from Pondliner.com.
I have been meaning to write and thank you for your excellent service and echo the testimonial (below from Bob in PA):
In addition to a pump replacement, you also sent a new UV Sterilizer
when mine quit. It is rare to find a company that stands behind their
products and even pays the shipping. You are definitely TOPS in taking
care of any problem and your customers!!
Thank you Very much,
I recently purchased the materials from your company to construct my
backyard water feature. I wanted to thank you for your prompt service
and outstanding prices. My experience with your company was
wonderful. Attached is a photo of the water feature I built using your
materials. I have recommended your company to a number of my friends
I can't tell you how pleased I am with the service from Unit Liner.
I placed my order for the clarifier and pump late in the afternoon on
Tuesday, and when I came home yesterday, they were already delivered
to my door!!!! I was hoping I would get them by this weekend, so that I
could get it all hooked up then; however, y'all far exceeded my
expectations!!! Simply TERRIFIC service!!!! I'll definitely recommend
your site to all of my other friends who have ponds, and I will be
purchasing other things from you in the future.
Thanks so much again...
Just wanted to drop you a line to show my appreciation for the
GREAT service on my TetraPond UV Clarifier. Your site makes
researching information easy and the service I received was outstanding,
including instant replacement of a broken part. I plan on ordering
other supplies direct from your company due to this great service.
Just wanted to let you know that I received my pond liner on
Friday. The truck company that delivered the liner was very friendly
I wanted to thank you for making this transaction a pleasure.
Spring Valley, NY
Thank you for the great service and the quality of your merchandise. I got a lot more than I expected for the low cost.
It has been an enjoyable year with my first pond with all the
surprises. I can't wait until next year to try new ideas. Thanks
This is a short note to compliment your notable customer service.
In an environment where true service seems a thing of the past, your
company stands out as worthy of recognition, if only in this small
Last year I purchased an OASE pond pump which malfunctioned. After a
brief phone call to your company, the problem was resolved by sending
me a new pump which I received in less than ten days. This may seem a
simple thing, but in reality it stands out as an example of a company
that seemingly knows how to stand behind the products that it sells and
can demonstrate follow-through in providing excellent service after
Thanks again Unit Liner. May you set an example for other companies who have much to learn from you in this regard.
I was very happy with the materials, products, service and advice I
received last summer when I set up my pond. Thanks for all the
Bruce from Virginia
Our backyard waterfall and pond is the hit of our neighborhood! In
the harshest winter we've had in Atlanta in 30 years our
pond/waterfall has not frozen over a single night. It's beautiful when
huge icicles form! We can't wait for spring. You guys are the best!
Marc & Cathy Bailey
I have never done business on the web or otherwise with a more
professional, courteous and just plain easy to deal with company as
yours before. The pump arrived quickly, in perfect shape and it works
great. You sent me a replacement pump before you got the defective one
back- no questions asked, and even included a UPS return sticker for
me to ship the bad one back to you with! Most vendors would've made me
deal with the manufacturer.
I just wanted to say thank you and you are running an excellent
business. Your web site is clear and straightforward, and your prices
are reasonable; but more than that, your service is outstanding. I
will continue to do business with you for all my pond needs and I will
highly recommend you to others as well.
We ordered a 30' x 30' EPDM liner for a garden pond construction in
our yard. The order was made easily on-line and arrived almost as
quick. The quality of the product is excellent and installed with
ease. We have been enjoying our pond for several months and look forward
to adding pond plants next season. Thank you for your quality service
Jeanne & Dave Harlow
Thank you very much for the excellent service. You folks show that
there is still speedy and good service around. We will certainly use
you for any items we may need in the future. Thanks so much,
I was so happy to have found your web site when I was searching for
a pond liner. Your service department was excellent. They answered
all of my questions. I received the liner in just a few days from when
It was very easy to work with. I am very happy with the results and have told numerous other gardeners about you.
The liner and underlayment fabric were just great. Thanks again for
your excellent product and the handling of our order. We were most
Just wanted to say a big "Thank You!" I got my pond liner in just a
few days after I talked with your salesman. He was really nice and
very patient with me. I have referred my friends to your web site and
told them that this is the place to buy their liner. One has already
ordered and another is getting ready to order.
My pond looks great and the fish look happy. Many thanks for a great product and great service!
Port Allen, LA
I just wanted to say thank you for the timeliness of my order. The
liner arrived in great condition, when you promised, and is quality
The pond is holding water and the ducks and swans are happy. Thanks again!
W. Christian Dollahome
Las Cruces, NM
Thanks so much for the great customer service and the quality of
your products. I installed the liner and the pump without a hitch! All
in a days time, with the help of my three sons. Soon after, my oldest
son had his wedding outside next to the pond!
I am already thinking of expanding with another stream and pond
next summer, so you will be hearing from me! Again, thanks. It's
refreshing to deal with a company that still puts the customer first!
Broken Arrow, OK